The following are some key elements that staff should know when dealing with the privacy of members and other individuals:
4. Handle sensitive information with extra care. Sensitive information has a higher level of protection than other personal information. Therefore, sensitive information must be limited to the purpose for which it is collected and must not be collected without a person’s consent and/or used for direct marketing purposes (unless an exemption applies such as the person has given consent). You should limit the collection of sensitive information (i.e. only collect it if absolutely necessary to provide a club product or service).